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Zimbabwe Government Unveils Draft Regulations for InDrive, Bolt, and E-Hailing Operators

Zimbabwe Government Moves To Rein In InDrive And Bolt As Strict New E-Hailing Regulations Loom

Reported By: Freeman Razemba & Sona News Transport Desk
Published: November 12, 2026 | 3 min read

The Ministry of Transport releases draft E-Hailing Regulations targeting platforms like InDrive, Bolt, Tap & Go, GoFaster, and KOSE ahead of a mandatory December 31 Cabinet deadline.

Govt Moves to Rein In InDrive and Bolt New E-Hailing Regulations Zimbabwe Transport Ministry
REGULATORY OVERHAUL: The Ministry of Transport and Infrastructure Development opens draft e-hailing regulations for public scrutiny, targeting tax compliance and passenger safety.

The days of operating with minimal regulation are coming to an end for Zimbabwe’s e-hailing sector. The Ministry of Transport and Infrastructure Development has officially released draft regulations targeting popular ride-hailing platforms such as InDrive, Bolt, Tap & Go, GoFaster, and KOSE, with a Cabinet directive mandating promulgation by December 31, 2026.

Cabinet Directive Sets December 31 Deadline

Following a five-month reprieve granted by Cabinet in September, the transport ministry has invited operators, drivers, passengers, and stakeholders to scrutinize the draft Statutory Instrument and submit recommendations.

Targeted Ride-Hailing Platforms

Major Networks Included

InDrive, Bolt, Tap & Go, GoFaster, KOSE, and other emerging digital transport services operating across Zimbabwe.

Promulgation Timeline

Cabinet has directed that the new legal framework must be fully gazetted and implemented by December 31, 2026.

Mandatory ZIMRA Tax Registration

As part of the broader National Development Strategy 2 (NDS2) framework, the government is tightening compliance with tax obligations. Cabinet has directed all e-hailing transport businesses to register with the Zimbabwe Revenue Authority (ZIMRA).

Tax Regularisation:

“Operators already conducting business will be required to regularise their tax affairs, ensuring transparency and accountability in one of Zimbabwe's fastest-growing employment sectors.”

Passenger Safety, Conduct, and Self-Regulation

Under the proposed framework, the industry is expected to adopt a self-regulating model where companies, operators, and drivers adhere to rigorous rules governing passenger safety, professional conduct, and service quality.

Enhanced Security for Commuters The regulations aim to eliminate regulatory gaps that have hindered ease of doing business while guaranteeing safe, dignified transport for everyday commuters.

Frequently Asked Questions

The draft regulations target popular ride-hailing services in Zimbabwe, including InDrive, Bolt, Tap & Go, GoFaster, and KOSE.

Cabinet has issued a directive requiring the new E-Hailing Regulations to be officially gazetted and promulgated by December 31, 2026.

Operators must register with ZIMRA to regularise their tax affairs, adhere to self-regulating service standards, and enforce strict passenger safety and driver conduct rules.

Sona News Transport & Infrastructure Desk Tracking regulatory developments, public transport modernization, and economic policies across Zimbabwe.
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